HOW IS THE COLLECTED PERSONAL DATA USED
Our primary goal in collecting your personal data is to serve you better. This includes:-
providing you with the services that you have requested e.g. following up with quotations for items you have requested for.
contacting you for feedback after the provision of our services.
We may also use your personal data for purposes connected or relevant to our business, such as:-
complying with our legal obligations and requirements.
enforcing obligations owed to us.
marketing products and services (e.g. the latest developments, offers, deals, etc.)
carrying out research, planning and statistical analysis.
If you have consented, we may use your personal data for the purposes of marketing our products and services and those of our strategic partners and business associates for marketing and communication purposes. e.g. informing you of our latest activities, special offers and promotions. In order for us to market products and services which are of special interest and relevance to you, we may analyse and rely on your overall interaction with us (such as but not limited to your participation in promotions or events and your interactions with us).
If you have contacted us with any complaints, feedback, comments or suggestions, we may use and disclose your personal data (including your contact history) to respond to you.
When using your personal data to contact you for the above purposes, we may contact you via regular mail, fax, e-mail, SMS, telephone or any other means.
DISCLOSURE OF INFORMATION
We will also disclose your personal data to third parties in order to comply with legal obligations or industry requirements. This includes disclosures to legal, regulatory, governmental, tax and law enforcement authorities.
We will not sell your data to third parties.
All information gathered is stored in our secure servers and all precautions will be taken to ensure that the information you provide is protected against unauthorised or unintended access. However, we cannot be held responsible for unauthorised or unintended access that is beyond our control.
We will endeavor to respond to your request within 7 days, and if that is not possible, we will inform you of the time by which we will respond to you.
We may be prevented by law from complying with any request that you may make. We may also decline any request that you may make if the law permits us to do so.
In many circumstances, we need to use your personal data in order for us to provide you with products or services which you require. If you do not provide us with the required personal data, or if you withdraw your consent to our use and/or disclosure of your personal data for these purposes, it may not be possible for us to continue to serve you or provide you with the products and services that you require.